Privacy Policy
CALEDON – Privacy Policy
🔒 Our Commitment to Privacy
At CALEDON, we deeply respect your privacy and are fully committed to protecting your personal information. This policy outlines how we collect, use, store and safeguard your data when you browse our website and place orders with us. By using our site, you agree to the practices described in this Privacy Policy.
📝 What Information We Collect
We collect personal data that you voluntarily provide to us, including your full name, email address, shipping and billing address, phone number, and payment details. We may also automatically gather non-personal technical information such as your IP address, browser type, device information, and website browsing behavior to analyze site performance.
🎯 How We Use Your Information
Your personal information is collected and used only for legitimate business purposes:
- Process, fulfill, and track your orders and deliveries
- Respond to your inquiries, customer support requests, and send order updates
- Improve our website, product selection, and overall shopping experience
- Send promotional emails and newsletters only if you have opted in to receive them
🚫 No Sale of Personal Data
CALEDON will never sell, rent, or lease your personal information to third parties for marketing purposes. We may share limited necessary data with trusted service providers, such as payment processors and shipping carriers, solely to complete your order. These partners are required to protect your data and cannot use it for their own unrelated purposes.
🛡️ Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no online transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security of your data.
📅 Data Retention
We keep your personal information only as long as required to fulfill the purposes for which it was collected, including completing your order, handling after-sales matters, and meeting legal and tax record-keeping obligations. Once data is no longer needed, we will securely delete or anonymize your information.
✅ Your Rights
You have the right to access, correct, update or request deletion of your personal data held by us. If you wish to exercise these rights or have any questions regarding our privacy practices, please contact our customer service team.
🔄 Policy Updates
We reserve the right to revise this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect once published. We encourage you to review this policy periodically.